I visited your site today and it looks like you have things sorted out - good luck with the rest. Let us know how things go.

Hey, Liz, welcome to the forums! Sorry about your troubles - let's see what we can do to help.

First - do you have access to the database on your temporary site through your host's control panel (cpanel, plesk, vdeck, or something similar)? You will need to gain access from your host provider, if you don't.

Second - do you have FTP access to the temporary site? You'll need that, too.

A few things you will want to be sure get done for your hosting account - disable anonymous FTP access and remove the anonymous user from MySQL, if it hasn't already been removed. Having additional modules show up that you didn't add is a sign someone with server access has been helping themselves to your site.

Once you have access to the database, you can contact me with the information and I will see what I can do.

By the way - what you have looks like a mix of XOOPS and ImpressCMS, a new fork of XOOPS.

First, I want to in advance thank anyone for their help. I am feeling very desperate and wont share my whole entire story.

I have been working on this website since last year. When I was ready to give up, someone told me about xoops and offered to install for me. I got it installed and learned from watching Utube videos how to install modules and so on. I got the whole site up. I worked all day yesterday and everything was working perfect.

The challenge was... I could not get the email in the system to work. I thought maybe it was because I had not changed over the DNS servers yet from the old site to the new one. So today I was going to put all content in the site and switch over the servers then work on the email issue. Because of the email issue, no one could register because no one is getting register emails, and myself as the webmaster was not getting emails either.

So today I woke up, I took the day off work to get the content done. And logged onto the temporary site to work on it. And could not get in as webmaster.

Then I realized there was a few other modules that I did not add showing up on the left block. Also all the blocks I had set up were now not there. So looks like someone was in my site? Not sure if that is possible but what else could I think?

All my work was gone, and now I can not even log into my site? I have tried everything to get in as webmaster. But cant get in. I emailed the guy who installed for me, but he volunteered because of my situation, and now I think I am bugging him.

Any idea how to get in as webmaster? I read the other post who had the same situation? How did they fix it?

I know I should not put an email on a forum, but would love any help and desperate... please email me if you can help, and I would love to help promote you and give you future business, or partner on other projects if you can help with xoops.

Thanks so much. The site is YourRealEstateClub.com and the temporary site is http://Yourreale.sc101.info. Thanks again in advance for anyone who can help.

Liz

Workwithliz@gmail.com

Francine - use the search tab to limit the list to 'system-admin' in the gperm_name, you'll get more of what you are looking for.

Better make a backup now - and get in the habit of doing it more frequently. Check with your host provider to see if they do any automatic backups of the database. If they do, get one from before you first noticed the problem, or as far back as you can go if that is not available.

Steve, I really appreciate all your help!

Here's a screen shot of my group_permission table - the values don't really look like what you were saying - what do you think of the values in the screen shot? Do they tell you anything? There should be four people with admin status - two for me, and one for each of two other people.


removed the screenshot to protect the db info - Steve

Nope, haven't backed up the db, dumb me... :-/

Francine

Sounds a lot like all the permissions have been removed or altered. In the group_permission table, you should have records for gperm_groupid=1 and gperm_name='system_admin' for gperm_itemid's 1 - 15. You don't have a db backup, huh?

The other thing you can do to get some more information is to turn on debug by updating the debug_mode record in the config table. Set the config_value to '1' and start viewing pages on your site - the errors and queries may provide some useful hints.

My groupid is already 1 (see below)! And I STILL can't get admin access!


linkid groupid uid
1 1 1

Only I and two other people have admin/webmaster status. Interesting idea, though, to create a separate group for "almost-webmasters", though! I did something similar for church members - I'll email you privately about that.

I'm not able to gain admin access in any way whatever, and I'm lost as to what to do now. I'm going to call the other admin person who updates the calendar, and see if she remembers tweaking ANYTHING else, but her husband or son could have blindly messed around, too (remote possibility, but a possibility nevertheless), so I might not learn a thing...

Any more ideas on how to regain admin access???

Thanks so much!

Francine

It might be something on their end, but there are a few other things to check while they're working it out.

I just noticed you mentioned your users have a rank of webmaster - that will not give them access to the administrator area, it is just a special designation for users. What really counts is the groups they belong to.

Can anyone log in and have the administration menu show up? If so, log in with that user and go to administration. Then in the System Administration, go to Groups. Modify the Webmasters group by clicking on the Modify link. At the bottom will be list of all users in that group and a list of users not in the group. Select and move the desired users to the 'in' side.

If you don't have a user that can log in as an administrator, you will have to go to the database. Here is where you need to backup your database before proceeding. If you look in the database, there is a table that is _groups_users_link. Find a record with your userid in the UID field. Edit that record and make the groupid = 1. You will now be able to log in as administration and make the above assignments for the other users.

As a general practice, I do not recommend using the Webmasters group for anyone except the system administrator. Create a new group and give it the necessary privileges to take care of the day-to-day tasks on the site.